At Nutfique, we are committed to delivering premium-quality dry fruits safely and promptly to your doorstep.
Please review our shipping guidelines below.
1. Order Processing Time
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Orders placed after 6:00 PM may be processed the next business day.
- During festive seasons or high-demand periods, processing time may slightly increase.
2. Shipping Timeline
- Estimated delivery timelines:
- Metro Cities: 2–4 business days
- Non-Metro Cities: 3–6 business days
- Remote Locations: 5–8 business days
- Delivery timelines may vary depending on courier availability and location.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on selected orders or promotional campaigns.
4. Cash on Delivery (COD)
- COD is available in selected serviceable areas.
- Additional COD charges (if applicable) will be shown at checkout.
- Please ensure availability at the delivery address to avoid failed delivery attempts.
5. Order Tracking
- Once your order is shipped:
- You will receive a tracking ID via SMS, WhatsApp, or email.
- You can track your shipment directly through the courier partner’s website.
6. Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Courier partner issues
- Natural events
- High order volumes
- Incorrect shipping details provided by the customer
- Nutfique is not liable for delays beyond our control.
7. Incorrect Address
Customers are responsible for providing accurate shipping details.
- If an order is returned due to incorrect address:
- Re-shipping charges may apply.
- Refund (if applicable) will be processed after deducting shipping charges.
8. Damaged or Tampered Packages
If you receive a damaged or tampered package:
- Do not accept the delivery.
- Inform us immediately with photos or videos.
- Contact us within 24 hours of delivery.
9. Contact Information
For any shipping-related queries:
📧 Email: hello@nutfique.com
📞 Phone / WhatsApp: +91 84485 70909
Nutfique — Naturally Pure. Distinctly Premium.